Tell us about yourself and the nature of your work.
My name is Ahmed Shaaban, and I serve as the IT Manager for Algomhuria Newspaper. As a leader of the software team, I am dedicated to delivering innovative solutions to meet the newspaper's technological needs.
The Challenge
What challenges did you face prior to using Kotobee?
As a newspaper, we are constantly exploring new ways to enhance the reading experience for our subscribers. One initiative we have taken is to digitize our print publications, allowing for a more engaging and modern method of access for our readers.
What potential solutions did you explore which didn't work out?
We have evaluated various options to digitize our print publications. Unfortunately, some of the solutions we explored, such as sending PDF files via email or using WhatsApp, did not prove to be effective. Additionally, other web-based options we investigated failed to meet our needs.
“We were impressed with Kotobee as it was a user-friendly platform and provided a comprehensive package that addressed all of our digitization needs. The cherry on top was the supportive and responsive customer service team.”
The Solution
How did you hear about Kotobee?
We stumbled upon Kotobee while using a search engine to look for ways to digitize our products and newspapers.
What drove you to choose Kotobee?
We were impressed with Kotobee's offerings as they were user-friendly and provided a comprehensive package that addressed all of our digitization needs. The cherry on top was the supportive and responsive customer service team. It was a no-brainer for us to give Kotobee a try and we were not disappointed with our decision.
Is there a specific aspect of your ebook that you are particularly proud of?
Using Kotobee, we were able to seamlessly integrate traditional newspaper content with modern multimedia technology. Our e-books now offer a dynamic reading experience and are well-received by our subscribers. Thanks to Kotobee, our ebooks have become a new attractive product that appeals to our readers.
The Results
What metrics do you use to measure the success of your decisions? Has Kotobee affected those in any way?
In assessing the success of our digitization efforts, we have employed three key metrics return on investment, percentage of technical requirements met, and customer satisfaction. We are pleased to report that all of these metrics have been met, and exceeded, through the use of Kotobee's platform.
The Future
What are your plans for the future?
We intend to continue using Kotobee's platform to digitize all of our newspapers. Additionally, we plan to explore the full range of features offered by Kotobee Author and request the development of new features, such as comprehensive e-payment solutions, to enhance the user experience. We believe that by expanding the use of the platform and incorporating new features, we can continue to improve the overall experience for our subscribers.
